Certification Path
Complete an
Online Interview

Draft Quality

Build Employee
Training Plans

Conduct Training

Record Suppliers
and Parts

Conduct Customer

Select a Registrar
Conduct Internal

Conduct Pre-
Assessment Audit

Conduct Final Audit
Industry Solutions
Tech Support
Automation Path

To comply with the "Competence, awareness and training" section of the ISO 9000 Standard, your company must maintain a personal training plan for each employee. Each training plan will contain records that prove the employee is qualified for his or her job.

This is a training resume set up for each employee so that if the registrar asks to see employee documentation confirming that employees are being trained in their respective areas, such records will be available.

It is best to include as much information as possible about the employee's training and education. The more documented and valid information available to the registrar, the better. The training section of the plan should include all present and future training.

Your Quality Management System (QMS) should contain a training plan for every employee and should be maintained and updated regularly.

Step: 3 of 10

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